Clinic software quotes vary by licensing model and included modules. Compare a written quote by unit, inclusions, tax treatment, first-year total, and recurring total. Practice Copilot pricing starts from ₹1,599 per clinician as the monthly equivalent on annual billing, ex-GST plus 18% GST. The AI Copilot EHR is bundled from Copilot at ₹2,399 per clinician as the monthly equivalent on annual billing, ex-GST plus 18% GST. Start your 7-day free trial on a real clinic day.
Decision summary
- Compare vendor quotes by unit, inclusions, tax treatment, first-year total, and recurring total; do not rely on a market-average headline.
- A perpetual licence does not make infrastructure, upgrades, support, or migration free.
- Patient Square bundles the AI Copilot EHR from ₹2,399 per clinician as the monthly equivalent on annual billing, ex-GST plus 18% GST.
- Hidden costs can include migration fees, per-message charges, add-on modules, onboarding fees, and applicable GST; preserve the tax treatment stated in each quote.
- Compare on all-in first-year cost and 3-to-5-year TCO, not the sticker rate.
Assist per clinician as the monthly equivalent on annual billing, ex-GST (about ₹1,887 including 18% GST)
Copilot per clinician as the monthly equivalent on annual billing, ex-GST, with the AI Copilot EHR bundled (about ₹2,831 including 18% GST)
Hidden-cost lines to surface before signing: migration, messages, modules, onboarding, applicable GST
Published price sheet, checked 11 August 2026
| Vendor and plan | Public price | Published unit or condition |
|---|---|---|
| Practo Ray CM Atom | ₹999 per month | One-year plan |
| Practo Ray Clinic Management | ₹1,499 per month | One-year plan |
| HealthPlix Pro | ₹11,999 per year | Annual plan |
| HealthPlix Elite | ₹17,999 per year | Annual plan |
| Eka Doc Plus | ₹16,999 per year | Exclusive of 18% GST |
| Eka Doc Pro | ₹18,749 per year | Exclusive of 18% GST |
| Eka Clinic Pro | ₹1,00,000 per year | Five doctors and fifteen staff; exclusive of 18% GST |
| KiViHealth | ₹12,000 plus GST | One year; longer terms are also listed |
| Patient Square Assist | ₹1,999 month to month or ₹1,599 monthly equivalent on annual billing | Per clinician; plus 18% GST |
| Patient Square Copilot | ₹2,999 month to month or ₹2,399 monthly equivalent on annual billing | Per clinician; plus 18% GST |
| Patient Square Autopilot | ₹4,999 month to month or ₹3,999 monthly equivalent on annual billing | Per clinician; plus 18% GST |
These products do not contain the same jobs. Keep each published unit and condition intact, and recheck the linked first-party page when requesting a quote.
Per-doctor and per-clinic billing units
Quotes can use per-doctor or per-clinic billing units. Model both against the practice’s actual doctor, staff, and location counts.
Per-doctor subscription charges for each doctor using the system. A solo doctor pays one seat; a five-doctor clinic pays five. Patient Square uses this model for Practice Copilot.
Per-clinic or per-location flat pricing charges a fixed amount per site regardless of doctor count.
Do not assume either model is cheaper. Run your actual doctor count, staff count, locations, and expected growth through both structures.
Subscription vs one-time licence: the TCO question
The second fork is subscription versus perpetual licence. The invoices arrive differently, so compare the same time horizon.
| Model | Upfront cost | Ongoing cost | Buyer check |
|---|---|---|---|
| Cloud subscription | First month or year of seats | Subscription, usage, storage, interfaces, support, renewal | Ask for invoice schedule and limits |
| On-premise licence | Licence, infrastructure, implementation | Support, upgrades, database, security, major releases | Ask who owns every operating task |
Ask each vendor to provide the licence or subscription, infrastructure, migration, implementation, support, tax, and renewal terms in writing. Then compare the first-year total and the recurring total across the period you expect to use the system.
The EHR question: bundled or a second invoice
Some quotes separate modules; others bundle them. Record exactly which capabilities, support, and renewal terms are included before comparing the headline.
Patient Square bundles its EHR into the Copilot tier. These are the current per-clinician rates; each is ex-GST plus 18% GST:
| Tier | Month to month (ex-GST) | Monthly equivalent on annual billing (ex-GST) | What you get |
|---|---|---|---|
| Assist | ₹1,999 | ₹1,599 | AI Medical Scribe, ICD-10 suggestions, prescription drafts, scheduling |
| Copilot | ₹2,999 | ₹2,399 | Assist plus WhatsApp messaging and the AI Copilot EHR bundled |
| Autopilot | ₹4,999 | ₹3,999 | Copilot plus AI Receptionist, follow-ups, priority support, ROI analytics |
On Copilot at ₹2,399 per clinician as the monthly equivalent on annual billing, ex-GST plus 18% GST, the AI Copilot EHR is bundled. The scribe drafts a structured SOAP note, ICD-10 suggestions, and a prescription draft for clinician review. Pick Assist at ₹1,599 per clinician as the monthly equivalent on annual billing, ex-GST plus 18% GST, if you keep an existing record system and want Practice Copilot alongside it. Start your 7-day free trial to test the workflow.
Hidden costs that don’t show on the headline
Build a quote sheet instead of guessing which charges are hidden. Give every vendor the same rows: subscription or licence; doctor, staff, and location quantities; migration; messages; storage; modules; onboarding; training; support; renewal; export; and tax. Mark each row included, capped, separately priced, or unknown.
The Patient Square GST math, once: ₹2,399 × 1.18 = ₹2,830.82, about ₹2,831 per clinician as the monthly equivalent including GST on annual billing. Preserve the applicable tax treatment stated in every other vendor quote.
Complete cost worksheet
Do not stop at the five headline rows. Use the same sheet for every supplier:
| Cost row | Quantity and rate | Year one | Later annual | Evidence |
|---|---|---|---|---|
| Base subscription or licence | ||||
| Doctor and staff seats | ||||
| Extra clinic or location | ||||
| Scheduling and clinical record | ||||
| Documentation or scribe | ||||
| Billing, reports, pharmacy, inventory, lab | ||||
| SMS, WhatsApp, voice, or email usage | ||||
| Storage, attachments, and archive | ||||
| Setup, templates, and configuration | ||||
| Data cleaning and migration | ||||
| Interfaces and third-party fees | ||||
| Training, support, and go-live | ||||
| Devices, connectivity, and printing | ||||
| Internal doctor and staff time | ||||
| Export, termination, and transition | ||||
| GST and other applicable tax |
Ask the vendor to mark included items, caps, overage rates, and exclusions. “Included” without a limit is incomplete evidence.
Year-one total = subscription or licence + setup + migration + interfaces + training + devices + internal implementation time + applicable tax.
Later annual total = recurring plan + seats + usage + storage + interfaces + support + internal operating time + applicable tax.
Use the contract’s real invoice schedule. If an annual rate is paid upfront, cash leaves upfront even when the pricing page displays a monthly equivalent.
Five steps before signing
- Model per-doctor and per-location quotes against your actual doctor, staff, location, and growth counts.
- Choose subscription versus on-premise on a three-to-five-year TCO using written infrastructure, support, and upgrade quotes.
- Confirm whether the EHR is bundled or separately priced.
- Surface every hidden cost: migration, messages, modules, onboarding, and applicable GST. Get an all-in first-year number.
- Run a trial on a real clinic day and record task completion, errors, and staff time.
For an OPD clinic, compare your written requirements with Copilot at ₹2,399 per clinician as the monthly equivalent on annual billing, ex-GST plus 18% GST, then use Start your 7-day free trial before committing.