If you are looking past Practo Ray, it is usually for one of two reasons. Either the clinic suite feels heavier than you need, or you want the documentation done for you, not just stored. Patient Square answers the second one directly: an ambient AI listens to the consult and drafts the note, ICD-10 codes, and prescription, and the EHR that holds it all is bundled in the Copilot plan from Rs 2,399 per clinician per month on an annual plan, ex-GST. Start with the India pricing and the rest of this page fills in the trade-offs.
Practo Ray and Patient Square are not the same category. One is a broad clinic suite tied to a marketplace. The other is an AI-native clinical tool. Which fits depends on what actually slows your clinic down.
Key takeaways
- Practo Ray is a broad clinic suite: appointments, records, billing, and Practo-network integration.
- Third-party listings put Practo Ray around Rs 1,000 to Rs 6,000 per doctor per month, as of 2025.
- Patient Square bundles the EHR in the Copilot plan at Rs 2,399/clinician/month annual, ex-GST, with an ambient scribe that drafts notes during the visit.
- Reviews as of 2025 note Practo Ray does not include ambient AI documentation. That gap is where Patient Square fits.
- Practo Ray ties into the Practo marketplace for patient demand. Patient Square is a clinical tool, not a marketplace.
Practo Ray vs Patient Square at a glance
The quick map. Prices move, so verify before you buy.
| Practo Ray | Patient Square (Copilot plan) | |
|---|---|---|
| Category | All-in-one clinic suite | AI-native EHR + Practice Copilot |
| Documentation | EMR you type into | Ambient AI drafts note, ICD-10, Rx |
| Front office | Appointments, records, billing | Copilot automation (some live, some roadmap) |
| Marketplace | Tied to Practo patient app | None; independent clinical tool |
| Pricing | ~Rs 1,000 to Rs 6,000/doctor/mo (2025) | EHR bundled in Copilot, Rs 2,399/mo annual + GST |
| Ambient AI | Not included (per 2025 reviews) | Core of the product |
If the “documentation” and “ambient AI” rows are why you clicked, you are shopping for a tool Practo Ray was not built to be.
What Practo Ray does well
Practo Ray is a competent, well-known clinic-management suite. It handles appointments, patient records, prescriptions, and billing in one place, and it plugs into the Practo network and consumer app, which is the real draw. For a clinic that wants both software and a pipeline of patients booking through Practo, that combination is hard to match with a standalone tool.
The suite breadth is a genuine plus if you want one vendor for scheduling, records, and billing. And the marketplace tie-in means Practo Ray is not just software you pay for; it can also send you demand. If new-patient acquisition is high on your list, that changes the calculation in Practo’s favour.
What Practo Ray is not, per independent reviews as of 2025, is an ambient documentation tool. The EMR is something you type into. That is fine if charting is not your bottleneck. If it is, keep reading.
What an AI-native EHR changes
Patient Square starts from documentation and builds outward. You open the app before the consult, tap once, and set it down. The scribe listens through the visit and drafts the note in the background, in English, Hindi, Hinglish, or a code-mixed regional language.
The AI Medical Scribe by Patient Square, one module of Practice Copilot, captures the visit as it happens and hands back a structured SOAP note, ICD-10 suggestions, and a prescription draft, ready to review and sign about two minutes after the visit. Details that matter for an Indian OPD:
- The note comes out in clinical English regardless of the spoken language, which is what referrals and claims need.
- Audio is discarded after the note drafts. Only structured output persists.
- The prescription is a draft you review, edit, and sign; it doesn’t run an automated interaction check, and it never goes to a pharmacy on its own. The clinical call stays yours.
The record that stores all of this is the AI Copilot EHR, bundled in the Copilot plan. Patient Square calls the wider product a Practice Copilot because the aim is to offload front-office work too, not just documentation. Some of that is live and some is on the roadmap, so ask the team which pieces are ready for your clinic. If the AI-first shape appeals, book a demo and test it on real visits.
Price and lock-in, weighed together
On price alone, the two overlap. Practo Ray sits around Rs 1,000 to Rs 6,000 per doctor per month depending on size and add-ons, per third-party listings as of 2025. Patient Square’s Copilot plan is Rs 2,399 per clinician per month annual, ex-GST, or about Rs 2,831 with 18% GST. So this is not a cheap-versus-expensive decision.
The sharper question is lock-in. Practo Ray ties you into the Practo ecosystem, which is a feature if you want its patient demand and a constraint if you would rather stay independent of any marketplace. Patient Square has no marketplace; it is a clinical tool you run on top of whatever else your clinic uses. Neither is right for everyone. The point is to choose the lock-in you actually want. The full price ladder, including the Assist tier at Rs 1,599 per month annual and the Autopilot tier, is on the India pricing page.
When Practo Ray is the better choice
Choose Practo Ray if you want an all-in-one suite plus access to the Practo marketplace for new-patient demand, and ambient documentation is not your top priority. If patient acquisition and a single vendor for scheduling, records, and billing matter more than charting time, Practo Ray’s breadth and reach win. That is a legitimate priority and Practo is built for it.
Choose Patient Square if documentation is your biggest daily drain and you would rather have the note drafted for you than type it into a suite. For a solo GP or small clinic buried in evening charting, the ambient approach is the more direct fix, and the bundled EHR means you are not stitching a scribe onto a separate record system.
How to decide in a week
Run the real test rather than the spec sheet:
- Name your bottleneck. If it is new patients, Practo’s marketplace matters. If it is charting, an ambient scribe matters.
- Decide how you feel about ecosystem lock-in before you sign anything.
- Trial the note quality on your own consults, not a scripted demo.
- Confirm current prices with both vendors, ex-GST, and run the with-GST math once.
The data-handling posture under the DPDP Act 2023 and the full price ladder are on the pricing page. If the note is what is stealing your evenings, book a demo and see Patient Square draft one against a real clinic day.
Reviewed by the Patient Square clinical team.